Kingtech
Solution Inc Services and Products
Kingtech is specialized and responsible to
manage and provide all kind of IT services for business clients including
helpdesk, IT support, network and server implementation and
configuration, VoIP Phone service, POS service, monthly managed
IT services and web design and development so that
our business clients can focus their time on their business and maximize the
time to generate more business income. Our service is professional, and is
monitored under Service Level Agreement - SLA response time and resolution time
and that makes sure our clients can receive proper IT services and solutions in
a fast response time.
Every business office needs computers or
some of them needs servers and they may already have an internal or outsourced IT support to manage their IT requests.
Without a professional IT service provider, you may face some kind of technical
issue in the office including computer viruses, wireless network bad reception,
server down, application issues and more. Kingtech provides professional
outsourced IT services and we can customize different IT solutions for each
business as every business is different. Some of our clients prefer break-fix
way so that they can minimize the IT cost, this way is more like for smaller
business office with simple network and non-server environment. Whenever they
have computer problems, they would call us and we will open a ticket for the
incidence. In other cases, some office network infrastructures are with server
implemented on the network for better working efficiency. In this case, we
would suggest our monthly managed IT services. A fixed flat rate and special
SLA, clients are able to choose which computers, server and network devices are
covered by the agreement. We can customize to include remote monitoring and
maintenance, anti virus, backup licenses, backup cloud storage and labour
covered depending on what the business needs. Flexible and reasonable is our
service key to our clients.
Other than in office IT support and managed
IT services, we also provide web design and development and all other web services
such as Search Engine Optimization (First page on Google), Search Engine
Marketing, Social Media Marketing including Facebook page, Instagram and
Twitter. Once the client built their website, doesn’t matter if the website was
built by us or any other web developer, we can also host the website for our
client for a competitive cost. One simple annually service fee, we include
domain registration or renewal, web hosting, email accounts, website content
editing, website management and maintenance as well as simple SEO service.
After the website is hosted and managed in a good condition, we can start doing
SEO, SEM and SMM for our clients to expose their website to the world in about
three to six months.
Kingtech Solution will never forget our
residential customers, computer problem happens everyday
in household families, we don’t only provide professional onsite
computer repair services to
our valued customers in Lower Mainland. Kingtech also sells new and refurbished
computers to our customers as well depending on their budgets. Kingtech really
provides all in one IT and computer solutions to both commercial and
residential clients.
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